Ordering, Shipping, Returns & Privacy

PURCHASING

PRICES in Canadian Dollars
PRODUCT SOLD UNFRAMED except for a special selection of framed originals
FREE SHIPPING in Canada & continental USA
Applicable taxes (Canadian Residents only) calculated & added at time of purchase
Any applicable brokerage/duty charges are the responsibility of the purchaser when shipment is received
Online catalog shopping is for Canadian & Continental USA orders only. If you live elsewhere please Contact Us by email to arrange payment & shipping details.

PAYMENT OPTIONS

1. Online Shopping Cart uses PayPal

2. Offline Purchasing:

Interac E-transfer
PayPal

SHIPPING INFORMATION

Paintings & drawings are shipped within 4-8 business days (it takes time to build the packing boxes). We use Canada Post / USA Postal Service.

DESCRIPTION OF ART PRODUCT

We make every effort to be as accurate as possible in the representation of the images and description of all original paintings offered for sale on this site. We want you to be 100% satisfied with your purchase.

WATERCOLOR ORIGINALS are on Arches paper using the highest-quality pigments.
ORIGINAL ACRYLIC PAINTINGS are on board, prepared by the artist with several layers of wet-sanded gesso as the base. The finished work is sprayed with an archival, matte-finish, clear fixative.

RETURNS POLICY

We do our best to display the original art images as carefully as possible in the online catalog, including the size of the image, to show you exactly what the painting looks like.

We DO NOT offer a refund unless artwork is damaged in shipping.

If an original painting is damaged in shipping, we must be notified within 24 hours of delivery by telephone or e-mail to arrange for the painting to be returned for REFUND or EXCHANGED FOR A DIFFERENT PAINTING. You will be asked to supply detailed digital images of the damage including the artist's signature. NOTE: painting MUST be carefully re-packaged in the original packaging material for return shipping. Once the painting has been accepted, any future risk of loss or damage passes to the purchaser.

PRIVACY POLICY

When purchasing through the online catalog please be aware of the following.......

Cookies

When you purchase through our online catalog you will be required to set up a site account. If you come back at a later date to purchase again you will log in with that account information to make your purchase. When logged in the website will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We also set up several cookies to save your login information. Login cookies last for two days, and screen options cookies last for a year. If you select 'Remember Me', your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who We Share Your Data With

We do not share ANY of your data with any other website or 3^rd party entity...EVER!

CLEANING ARTWORK

Care of Original Acrylic Paintings

For greatest permanence no artwork should be hung in direct sun or strong daylight, strong artificial light, a smoky or humid environment. The acrylic paints used are of the finest-quality and the paintings are sealed with a matte-finish art varnish to protect and create a controlled surface of equal reflectivity. Regular dusting with a dry duster and periodic, light, cleaning with a slightly-dampened, soft, lint-free, clean cloth will keep the surface clean. With proper care you can enjoy your original acrylic painting for many years.

Care of Original Watercolor Paintings

For greatest permanence no artwork (especially paper) should be hung in direct sun or strong daylight, strong artificial light, a smoky or humid environment. Watercolor pigments are of the highest quality for the greatest permanace possible if properly cared for. NEVER spray any cleaners directly onto the glass surface of any framed paper artwork. Art framed under glass should be professionally de-framed periodically to clean the inside surface of the glass and to blow off any dust particles etc. With proper care you can enjoy your original watercolor paintings and drawings for many years.